ok, about 48 hours ago or so i purchased a 2001 ford taurus. About 7 hours ago it completely broke down on the expressway! Started a loud knocking sound and all dash warning lights came on, then to my horror, as i started towards the shoulder to park it, it completely shut down!! My question is this.....I had to leave it on the shoulder of the expressway because i can't pay for a tow, so what if anything does the dealership have to do since i just drove off the lot with it 48 hours ago??? You would think they would help or something because this is unbelievable.. Are they actually going to tell me too bad, you bought it now its your problem?? I will be calling tomorrow but i feel like i need some answers now! I'm freaking out and cant sleep|||What does your contract say ?
If it was sold as-is, they wont do anything for you.
If it has a warranty, they might.
In any event, towing the car is your responsibility, not theirs.
If you leave it on the side of the road, the cops will have it towed and you will owe towing and storage, increasing every day.
Their website says " Plus, every one of our cars is sold with a warranty,* backed by expert service departments available exclusively to our customers."
So it seems you have SOME kind of warranty. JD Byriders "system" is to sell good cars and they usually have them checked out. But, most have different owners so there is no telling.
It may be a 50-50 warranty which might mean you have to shell out half of the repair cost as well as towing.|||Buy on old ford like that and you are asking for trouble. However, there should have been some warranty on it by the dealer, unless of course you live in a backward country or state that doesn't have consumer protection laws! If you can't afford a tow, then maybe can't afford a car either?|||What would u like for them to do? Tow it at their expense? Install a new engine? Pay for ur rental car? Pay for dinner %26amp; movies? Maybe they should also pay for ur mortgage payments too!
Seriously, you bought a used Ford crap without a warranty. You got exactly what u paid for..... an unreliable junk. Dont come crying now cause u make a mistake.|||Call the store directly. Cars from J.D. Byrider are all sold with either warranties or service agreements, with the most common one being for 24 months or 24,000 miles. While towing is not a covered component of this warranty, J.D. Byrider will not leave you in this situation - 48 hours after purchase. While we are not open 24 hours a day, as soon as we learn about this we can try to assist.
If the store is unable to assist you, or you do not feel satisfied, please contact J.D. Byrider's National Customer Service Hotline - 888.240.3595. They will take your complaint and make sure it gets to the right people. I am from J.D. Byrider Customer Service and my name is Michael and I can try to assist you. You can also email me at customerservice@jdbyrider.com.
Don't freak out. We will help you.|||I dont know about all JD Byrider locations, but I used to work for a junkyard that delivered a lot of parts to a mechanic that installed engines and transmissions for a particular JD Byrider. I couldnt believe how such a relatively small dealership needed so many engines and transmissions. JD Byrider always demanded the cheapest parts they could get and if we had an engine out of a high milage vehicle they would rather buy that then put a lower milage engine in a car for a little more money. They never cared if we brought them a transmission with burnt stinky tranny fluid (most mechanics would reject those, as they are likely soon to fail)
Anyways, in most states, a used car is sold as-is, where-is with no warrantee, but JD Byrider claims "No Vehicle is sold as-is" If they have any integrity at all they should be embarrassed that your car died so soon and do anything right to kiss your hind-end and make things right.
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